I have a problem with tenants complaining endlessly about not being able to park both of their cars (married couple) in the driveway. Their rental agreement says that they have one parking spot, inside the garage on the left side. The parking situation is tight, with only four cars able to fit at a time, but there are a total of five cars owned by the three parties that rent from me. This means that one person HAS to park on the street to let everyone come and go without being blocked at any time. I let my longest-renting tenant (Betty) have two spots, while the subject (demanding) tenants have the one.
Betty started out living with her sister, who moved out 3 years ago, and has had one roommate or another since then. The subject tenants moved in 2 years ago. They are saying that since Betty's roommate hasn't been there as long as they have, that they should have two parking spots, and Betty should only have one.
I have refused to let them have two parking spots because the rental agreement has not changed for Betty, and I don't want to arrange something like that without changing the agreements in writing, and besides I think it would devalue Betty's lease. After some arguing, the subject tenants are not giving up, and are demanding that I at least let them park in the driveway on street cleaning days, which is two days a week. However, when I tried to suggest this to Betty, she did not take that very well, and she said they have already been parking both cars in the driveway, making it very hard for her to get out of the garage.
I'm at my wit's end with this situation--any help out there with advice??
This is where the quality of your lease agreement comes into play. Basically you will have to consult legal advise, but your options are going to be based on what's in your lease agreement. As the tenant's are only assigned one spot as you mentioned, they are not entitled to two spots no matter what they say. Now the question becomes what can you do? For example can you charge a fine for each occurrence? How far do you want to push it? In other words, do you want to give them a notice to resolve the behavior otherwise they will be evicted?
You will need to consult a lawyer to see what is possible within your local area in terms of laws, as well as to determine how far you wish to push the issue. However as a general rule of thumb, it's best to keep things according to the lease agreement otherwise other issues pop up with time as the tenant's know that you will concede. It's very similar to late rents, avoid it all costs because once the pattern starts, it's very hard to stop it later.